SHIPPING POLICY
ALL CANDLES ARE MADE WITH LOVE AND CARE AND ARE CUSTOMIZED TO ORDER, PLEASE ALLOW 2- 4 DAYS FOR THE CANDLES TO BE MADE AND 1-3 DAYS FOR SHIPPING!
ORDERS ARE SHIPPED OUT EVERY MONDAY AND THURSDAY @4PM VIA USPS
YOU WILL RECEIVE YOUR TRACKING NUMBER ONCE THE PACKAGE HAS BEEN TAKEN TO THE POST OFFICE!
UNFORTUNATELY, WE ONLY OFFER SHIPPING WITHIN THE UNITED STATES
WE ARE NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT, PLEASE FILE A DISPUTE WITH THE UNITED STATES POSTAL SERVICE!
REFUND & EXCHANGE POLICY
ALL SALES ARE FINAL DUE TO CANDLES BEING CUSTOMIZED!
IF ORDERS ARE DAMAGED IN TRANSIT PLEASE SEND A PICTURE TO [email protected].
EXCHANGES MUST BE CONFIRMED AND ALSO SENT BACK TO THE RETURN ADDRESS.
UNFORTUNATELY, YOU ARE RESPONSIBLE TO PAY FOR RETURN SHIPPING.
EXCHANGES ARE FREE!
PRIVACY POLICY
OUR TOP PRIORITY IS THE SAFETY AND PRIVACY OF OUR CUSTOMERS. WE DO NOT SHARE ANY INFORMATION SUCH AS YOUR ADDRESS, PHONE NUMBER, AND NAME WITH ANYONE.
CONTACT US FOR ANY QUESTIONS!
INSTAGRAM @JUSTBEEBYBROOK